Effective Date: 21 February 2026
Welcome to Motorcycle Culture Co (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General
Motorcycle Culture Co is an Australian-based retailer of motorcycle parts, accessories, and related products. These Terms apply to all website users and customers.
We reserve the right to update or modify these Terms at any time. Changes take effect upon publication on this page.
2. Eligibility
By using this website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
3. Products & Compatibility
We supply aftermarket and genuine motorcycle parts and accessories. It is your responsibility to ensure that products are compatible with your specific motorcycle make, model, and year before purchase.
We are not liable for:
We recommend professional installation where applicable.
4. Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated and include GST where required by Australian law.
We reserve the right to:
Payment must be received in full before goods are dispatched.
Accepted payment methods may include credit/debit card, PayPal, and other methods shown at checkout.
5. Orders
Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order.
We reserve the right to:
If an order is cancelled after payment, a full refund will be issued.
6. Shipping & Delivery
We ship within Australia and may offer international shipping.
Delivery timeframes are estimates only and not guaranteed. We are not liable for delays caused by:
Risk in goods passes to the customer upon dispatch.
7. Returns & Refunds
Our returns policy complies with the Australian Consumer Law (ACL).
You are entitled to a replacement, refund, or repair if a product:
-
Is faulty or defective
-
Is not as described
-
Is not fit for purpose
We do not accept returns for:
Return requests must be submitted within a reasonable timeframe.
Customers may be responsible for return shipping unless the product is faulty.
8. Warranty
Products may include manufacturer warranties where applicable. Warranty terms are determined by the manufacturer.
Motorcycle Culture Co does not provide additional warranties beyond those required under Australian Consumer Law.
9. Installation & Use Disclaimer
Motorcycle parts and accessories may affect vehicle safety and performance.
By purchasing from us, you acknowledge:
-
Installation is at your own risk
-
Some products may be intended for off-road or racing use only
-
You are responsible for ensuring compliance with road laws and regulations
We are not liable for:
10. Limitation of Liability
To the maximum extent permitted by Australian law, Motorcycle Culture Co is not liable for:
-
Indirect or consequential loss
-
Loss of profits or business
-
Vehicle damage
-
Personal injury resulting from product use or installation
Nothing in these Terms excludes rights under Australian Consumer Law.
11. Intellectual Property
All website content, including:
-
Logos
-
Images
-
Product descriptions
-
Branding
-
Text
is the property of Motorcycle Culture Co and may not be copied, reproduced, or used without written permission.
12. Website Use
You agree not to:
-
Use the website for unlawful purposes
-
Attempt to hack, disrupt, or damage the site
-
Copy or scrape content
-
Submit false or misleading information
We may restrict or terminate access for violations.
13. Privacy
Your use of this website is also governed by our Privacy Policy. By using the site, you consent to data collection and use as outlined in that policy.
14. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Any disputes will be subject to the jurisdiction of Queensland courts.
